Medical Records

Submit a Request for Health Information Online

When submitting a request online, please complete all required fields. You will need to upload a copy of your government issued photo ID.

Requests will be processed within 5 to 10 business days of receipt. Requests are fulfilled by our medical records partner, Verisma.

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I AM THE PATIENT'S REPRESENTATIVE
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Copies of Your Medical Record

As a patient of Pagosa Springs Medical Center, you can request access to your medical records. Copies of medical records may be released to other third parties with written authorization of the patient or patient representative. Charges may apply.

To obtain your medical record from Pagosa Springs Medical Center, you can request a copy of your records by completing the form below. Please provide the completed form, along with photo identification in person to the Health Information Management (HIM) department, located on the PSMC campus. You can also mail or fax the form with a copy of your photo ID.

If you are requesting that PSMC sends medical records to another medical provider, please include their name, address, phone number, and fax number to help expedite the information.

Please note: When completing your form, please provide a range of dates or the single date of service being requested, such as visit with my provider on 8/1/2021, or all records related to my knee surgery in May 2021.

 

Patient Portal

You can also view your health information online via the patient portal. Please note that the patient portal does not allow access to a patient’s complete medical record.

You may sign up for free access to your secure health information through PSMC’s Health-e patient portal. To sign up, email Informatics.Dept@psmedicalcenter.org. You will receive an email with a link to accept your invitation and set up your account. Once you are signed up, you may access your health information through the Health-e link.

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For more information on the patient portal, including how to sign up and log in to your account, click here. If you have questions, please contact the Informatics Department at 970-507-3767.

Authorization For Use Or Disclosure Of Protected Health Information

Autorización Para La Divulgación De Información Médica Protegida

Contact

Health Information Management (HIM)
Hours: Monday-Friday, 8:00 a.m. to 4:30 p.m.
Phone: 970-507-3828
Fax: 970-731-1915

Mailing Address:
Pagosa Springs Medical Center
95 S. Pagosa Blvd.
Pagosa Springs, CO 81147

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PSMC Remains Open and Serving Our Community During Historic Flooding

Like so many throughout the greater Pagosa Springs community, Pagosa Springs Medical Center (PSMC) and our staff have been impacted by the severe flooding.

Some of our hospital and ambulance/EMS staff have been unable to report to work because flooding and road closures have prevented travel from Bayfield, Ignacio, Arboles, Durango, and communities on the other side of Wolf Creek Pass. In addition, limited air transportation and challenging road conditions have prevented some patients from being transferred to larger hospitals, requiring PSMC to continue providing their care locally.

Despite these extraordinary challenges, PSMC remains open and continues to provide hospital and ambulance services to our community. Our dedicated and skilled staff are working tirelessly to ensure continuity of patient care. PSMC ambulances also remain staffed and ready to respond to emergencies throughout our 1,800-square-mile service area, subject to road access and safety conditions.

We are deeply grateful to the Archuleta County Emergency Management team and all the first responders, public employees, and community members working to address this unprecedented flooding. We appreciate the emergency declarations and the efforts of the Town, County, and State to secure additional resources, including assistance from the National Guard. We also appreciate the support of regional hospitals in Durango and Cortez for their offers of help.

A special thank you to Sheriff Mike LeRoux for his leadership and support in helping PSMC maintain continuity of our hospital and ambulance services during this challenging time.

To our PSMC staff who continue to serve our patients under difficult circumstances, thank you. Your dedication to our community is extraordinary.

We are proud to serve this community, especially when our neighbors need us most.

We will get through this together.

Rhonda P. Webb, M.D., PSMC CEO and CMO